No attempt was made to learn from the experience to date which had failed to produce a fix or in any way "ease the customer experience". As an aside, these interactions were time-consuming and deeply frustrating, the more so since the parting advice was to initiate an entirely new on-line support session and re-state the problem afresh with a new consultant. had two lengthy on-line sessions with Norton support who performed variations of 1-4 before conceding they had no idea and no solution - the best they were able to offer was a promise to "raise the problem with senior team members". checked that I am running the latest version of Norton 4. The only option is then to close the application. This now happens every time and basically renders Norton unusable. Recently however, very shortly after opening Norton, the application freezes and an error message appears saying "Norton is not responding". Other names may be trademarks of their respective owners.Have generally run Norton 360 on Windows 10 without difficulty. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License. Microsoft and the Window logo are trademarks of Microsoft Corporation in the U.S.
Alexa and all related logos are trademarks of, Inc. App Store is a service mark of Apple Inc. Mac, iPhone, iPad, Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. Android, Google Chrome, Google Play and the Google Play logo are trademarks of Google, LLC. Firefox is a trademark of Mozilla Foundation. or its affiliates in the United States and other countries. NortonLifeLock, the NortonLifeLock Logo, the Checkmark Logo, Norton, LifeLock, and the LockMan Logo are trademarks or registered trademarks of NortonLifeLock Inc. LifeLock identity theft protection is not available in all countries.Ĭopyright © 2022 NortonLifeLock Inc. The Norton and LifeLock Brands are part of NortonLifeLock Inc.
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